Momentum One FM helps facility management companies manage AMC contracts, dispatch technicians, resolve SLA-tracked tickets, and bill clients with VAT-compliant invoices — while giving every client their own self-service portal.
Replace spreadsheets, WhatsApp groups, and disconnected tools with a single source of truth for contracts, jobs, and clients.
Track annual maintenance contracts, renewal dates, covered assets, and scheduled PPM visits — with automatic expiry alerts.
Create reactive, scheduled, or emergency jobs and dispatch technicians with the right skills to the right site.
Every complaint and request is tracked against an SLA clock with priorities, comments, and full audit history.
Issue professional quotations, convert approved ones to UAE VAT-compliant invoices, and track payments.
Manage properties, units, occupants, and leases — ideal for FM firms also handling community or building management.
Register assets, build maintenance plans, and auto-generate recurring maintenance tasks.
Raise purchase orders to vendors, log vendor bills and payments, and keep spend under control.
Capture expenses, monitor receivables, and get a clear financial picture per client and per site.
Issue gate passes for guests, deliveries, and contractors with check-in / check-out tracking.
Your FM company is set up as a tenant. Add your end-clients (building owners, tenants), their sites, and the assets you maintain.
Clients raise requests in their portal, or your coordinators log them. The SLA clock starts and a technician is assigned.
Technicians see assigned jobs, update status (en-route → on-site → completed), upload photos, and log parts used.
Generate a quotation, get client approval in their portal, convert it to a VAT invoice, and track payment — all linked to the job.
For admins & coordinators — manage clients, sites, contracts, jobs, tickets, quotations, invoices, technicians and reports.
Open FM Portal →For your end-clients — raise requests, track tickets, view AMC contracts, approve quotations, pay invoices, get notifications.
Open Client Portal →For platform operators — manage FM companies (tenants), subscription tiers, billing and platform-wide reporting.
Open Admin →For field staff — view assigned jobs, update status offline, upload site photos, and record parts consumed.
Mobile app (Expo) — issued to your technicians.Any company that maintains buildings, assets, or communities on behalf of clients.
What teams typically track day-to-day:
A quick technical overview for administrators and IT teams.
Role-based access for super_admin, fm_admin, fm_coordinator, fm_technician, client_admin, client_user and occupant. Each role only sees what it should.
Every FM company is an isolated tenant; client data is further scoped by client. No tenant can see another's data.
Each portal has its own login: FM portal, Client portal and Super-admin. Your platform operator creates the first admin account.
Technician and client mobile apps connect to the same secure API, with offline support for field work.
Invoicing is built around UAE VAT requirements, with structured line items and tax handling.
Clients and staff receive updates on ticket status, quotation approvals, and invoice activity.
Log in to your portal, or talk to Momentum Tech about onboarding your company.